At Wyatt Hikes, we want you to be completely satisfied with your purchase of hiking gear, camping gear, and travel accessories. Please read our return and refund policy carefully.
Returns
We accept returns within 7 days of delivery for items that are unused, in original packaging, and in the same condition as received. To initiate a return, please contact our customer support at [email protected] with your order details.
Refunds
Once we receive your returned item and verify its condition, we will process your refund. Since we operate on cash-on-delivery, refunds are issued through the same method, either in cash during product pickup or as agreed with our support team.
Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 3 days of delivery with photos of the item. We will arrange for a replacement or a full refund depending on availability.
Contact Us
For any questions or concerns regarding returns and refunds, reach out to us at [email protected].